Virtual care that feels as connected as an in-person visit.
Telehealth shouldn't mean switching to a video tool and then logging back into the EHR. Sherpa Care's telehealth module is fully embedded — conduct the visit, document the encounter, prescribe medications, and update the patient record without leaving the platform.
The chart is open. The video is open. Same screen.
Sherpa Care's telehealth module allows clinicians to conduct secure video consultations fully integrated into the EHR. The patient record, prior notes, medication list, and care plan are all visible during the call — not minimized behind it. Document the visit, update charts, and prescribe — all within the same telehealth session.
- Video visit and patient record visible simultaneously
- Real-time note capture during the session
- Prescribe medications without leaving the telehealth screen
- Documentation auto-connects to billing — no manual step
Patients join with a phone number. No apps, no logins.
Patients access telehealth sessions via a simple, secure link — or directly by phone number with no link required at all. No downloads, no account creation, no technical support calls. Sherpa Care removes the digital barrier that causes patients in remote or mobility-limited settings to miss virtual care.
- Join via phone number — no link or login required
- No app download for patients
- Works on any smartphone, tablet, or computer
- Accessible for patients with limited tech comfort
Every word captured. Every language supported.
The telehealth module includes live transcription and language captioning built in. Clinical language spoken during the visit is captured and structured into documentation in real time — the same ambient documentation capability that Lisa uses in in-person visits, applied to virtual care.
- Live transcription during the video session
- Language captioning for multilingual visits
- Transcription structured into clinical documentation
- Multi-room support for family or care team participation
Every detail, handled.
The features that make documentation not just faster, but actually complete.
Multi-Room Support
Bring in a specialist, a family member, or a care coordinator — the telehealth module supports multiple participants in a single session with role-based access.
Compliance & Encryption
Every session is encrypted end-to-end, logged, and HIPAA-compliant. Session recordings and transcripts are stored with the patient record — not in a third-party video platform.
Telehealth Billing
Telehealth modifiers (GT, 95, etc.) are applied automatically at billing. No manual code selection required — the visit type determines the billing treatment.
Schedule Integration
Telehealth visits appear alongside in-person visits in the schedule. The telehealth link generates automatically for the patient when the appointment is booked.
Virtual Prior Auth
Authorization requests for telehealth visits trigger through the same automated workflow as in-person visits — payer-specific telehealth coverage rules applied automatically.
Care Without Boundaries
Deliver care to patients in rural areas, mobility-limited settings, or post-discharge recovery — without the clinical documentation quality dropping from what you'd expect in person.
Ready to see it in your workflow?
A 15-minute demo is enough to understand what changes. No slides — your use case, your questions, your workflow.