Audit-ready every day. Not just during survey season.
Regulatory compliance and data security aren't checkbox exercises — they're the foundation of operating a healthcare organization. Sherpa Care is built compliance-first, with HIPAA-grade encryption, role-based access, and real-time documentation validation that keeps you survey-ready as a continuous state, not a pre-survey scramble.
Every session encrypted. Every access logged.
Every session in Sherpa Care is encrypted end-to-end, HIPAA-compliant, and logged with a detailed audit trail. Two-factor authentication is enforced across all user accounts. Automatic session timeout protects PHI if a device is left unattended. Security controls are built into the architecture — not added as an afterthought.
- End-to-end encryption on all data in transit and at rest
- Two-factor authentication enforced for all users
- Automatic session timeout with configurable duration
- Full audit trail — every access and modification logged
The right people see the right data. Nothing more.
Configurable role-based access ensures data privacy and workflow alignment across your organization. Fine-grained access control at the feature level — clinicians see patient records, billers see billing data, supervisors see their team. No over-permissioned accounts that create audit risk or HIPAA exposure.
- Configurable RBAC at the feature and data level
- Fine-grained permissions per user role
- Access changes logged with admin audit trail
- Reduces HIPAA minimum necessary exposure risk
Catch compliance gaps before they become findings.
Real-time documentation validation flags missing fields, inconsistencies, and OASIS errors before notes are submitted. PEPPER-sensitive documentation, face-to-face requirements, and certification records are validated against CMS standards continuously — not discovered during a pre-survey audit. Sherpa Care keeps you in compliance as documentation is being created.
- Real-time validation against CMS documentation standards
- PEPPER-sensitive documentation flagged before submission
- Face-to-face and certification requirement tracking
- Documentation gaps surfaced during the visit, not after
Every detail, handled.
The features that make documentation not just faster, but actually complete.
ePrescribing Compliance
Sherpa Care ePrescribing is fully compliant with DEA, HIPAA, and eRx regulations — every medication order tracked, logged, and auditable from prescription to pharmacy.
Business Associate Agreement
Mona Lisa Healthcare executes a Business Associate Agreement with every client — a legal requirement under HIPAA that many smaller EHR vendors fail to address properly.
Interoperability Compliance
Sherpa Care is built in compliance with the 21st Century Cures Act information blocking provisions — enabling authorized data sharing without creating HIPAA risk.
Survey Readiness Dashboard
Track OASIS completion rates, documentation compliance percentages, and certification status in real time — so the answer to 'are we survey-ready?' is always available.
Penetration Testing
Sherpa Care undergoes regular third-party penetration testing and security assessments — providing independent validation of the security controls in production.
Incident Response
Defined incident response procedures with breach notification support — including the documentation and communication workflows required under HIPAA's Breach Notification Rule.
Ready to see it in your workflow?
A 15-minute demo is enough to understand what changes. No slides — your use case, your questions, your workflow.